Manage your coffee: adjusting dispatch & tracking

We get it - sometimes life moves faster than your coffee consumption, or you’ve run out and need a caffeine hit now. At P&R, we want to make sure your specialty beans arrive exactly when you need them. Here’s how to take control of your subscription.

Tracking Your Order

If your coffee is already on its way, you can keep a close eye on it via Australia Post. Just grab your tracking number from your email and pop it into the Australia Post tracker to see how far away your next brew is.

How to Change Your Dispatch Date

You have the flexibility to change when your subscription order is dispatched by following these steps:

1. Log into your Pablo & Rusty's online account.
2. Navigate to "View next order" in your dashboard.
3. Choose the "Send now" option to dispatch the order the same day if done before 10am AEST. If you change it after this time, the dispatch will be scheduled for the next business day.
4. Alternatively, reschedule your delivery to a date that best suits you.

Need Further Assistance?

We're here to help! If you have any questions about your subscription, dispatch dates, or product availability, please reach out to our supportive customer care team via [e-mail].